Privacy Policy

We collect information that you voluntarily provide to us, including: • Name and contact details (email, phone number) when you subscribe to our newsletter or contact us. • Browsing data such as IP address, browser type, pages visited, and time spent on our website. • Order and preference information if you interact with our products or promotions. We do not collect sensitive personal data such as health information, political opinions, or biometric data.

Your personal data is used for the following purposes: • To send you our newsletter and promotional communications (only with your consent). • To respond to your inquiries and provide customer support. • To improve our website, products, and services based on usage analytics. • To comply with legal obligations and protect our legitimate business interests. We will never sell your personal data to third parties.

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include: • SSL/TLS encryption for data transmitted via our website. • Access controls limiting data access to authorized personnel only. • Regular security reviews and updates to our systems. While we strive to protect your data, no method of transmission over the internet is 100% secure.

Under applicable data protection laws, you have the right to: • Access — Request a copy of the personal data we hold about you. • Rectification — Ask us to correct any inaccurate or incomplete data. • Erasure — Request deletion of your personal data ("right to be forgotten"). • Restriction — Ask us to limit how we process your data. • Portability — Receive your data in a structured, commonly used format. • Objection — Object to the processing of your data for specific purposes. To exercise any of these rights, please contact us at privacy@veneta.al.

Our website may use third-party services for analytics, hosting, and communication purposes. These include: • Google Analytics — to understand website traffic and user behavior. • Email service providers — to deliver our newsletter communications. Each third-party service has its own privacy policy governing the use of your data. We ensure that our partners comply with applicable data protection regulations.

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us: Veneta Biskoteri Sh.p.k. Email: privacy@veneta.al Address: Durrës, Albania We aim to respond to all requests within 30 days.